(Alumnae, Donors, Legators and other Supporters)
23rd May 2018
This statement explains how the School (“we” and “our”) handles and uses the personal data we collect about our alumnae and our past, current and future supporters, whether donors, volunteers, participants in membership groups that we run, or attendees at events that we organise (“you” and “your”). Developing a better understanding of our alumnae and supporters allows us to keep in touch with you, in order to keep you apprised of our activities and developments, to provide services to you, and to identify ways in which you can support us, through donations or other forms of financial and non-financial support.
We are committed to protecting your personal information and being transparent about what information we hold. The following statement sets out how the School specifically uses your personal data for fundraising and alumnae relations purposes.
Personal data that we holdWe may hold information relating to you from a number of sources. A significant proportion of the information we hold on alumnae is that which you provide to us (for example, you may give us information by filling in forms on the School's website, or by corresponding with us by telephone, email or otherwise). If you were a pupil at JAGS, some of your personal data is transferred from your pupil record to the School’s alumnae database.
Most records contain:
- Details of education
- Unique personal identifiers and biographical information including family details
- Contact details
- Details of your interactions with the School
- Attendance at School events
- Personal data provided by you for a specific purpose (eg disability or dietary preferences for event management purposes)
- Your communication preferences
- Your relationships with other alumnae or supporters of the school
We use targeted internet searches and may search the following websites (either directly or using search engines), where relevant in order to obtain and maintain the accuracy of the data listed above:
- Public sources for companies (ie Companies House, Company websites, Capital IQ)
- Public sources for charities
- Public sources for individuals (ie Who’s Who, The Queen’s Honours List, Linkedin, Rich Lists)
- Press sources
How we use your dataYour data is used by us for a number of interdependent purposes in support of alumnae relations, supporter communications and fundraising. These include:
- sending you publications (e.g. alumnae magazines and updates about the School)
- conducting surveys, including research on when and whether particular donations or funding appeals may be of interest to you
- providing services, including access to School facilities and alumnae email accounts (for example https://alumnae.jags.org.uk/homepage )
- sending you tailored proposals, appeals and requests for donations
- sending you details of volunteering opportunities
- inviting you to alumnae and other School events
- the promotion of other opportunities and services available to you (e.g. offers and opportunities available through the School's network of Alumnae Groups)
- research in order to improve our understanding of our alumnae and supporters, inform our fundraising strategy and target our communications more effectively
- internal record keeping, including the management of any feedback or complaints
- administrative purposes (e.g. in order to process a donation you have made or to administer an event you have registered for or attended)
Communications to you may be sent by post, telephone or electronic means (principally by email), depending on the contact details we hold, the consent that you have provided, and the preferences expressed by you about the types of communications you wish to receive.
If you have concerns or queries about any of these purposes, or how we communicate with you, please contact us using the details listed below.
We may use automated or manual analyses to link data together to help us identify your potential for supporting the School, to provide you with an improved experience, to send you communications which are relevant and timely, to identify volunteering opportunities or opportunities for providing support which may be of interest to you, and to avoid approaching you with opportunities which are not of interest. All of this enables us to raise more funds, sooner, and more cost-effectively, in support of the School’s strategic research and teaching objectives. We always seek to ensure that any opportunities we present are aligned with your interests, based on the research we conduct.
We will always respect a request by you to stop processing your personal data, and in addition your statutory rights are set out below.
When we share your data with others (our partners)Occasionally, the school will need to share personal information relating to its community with third parties, such as:
- professional advisers (e.g. lawyers, insurers, PR advisers and accountants);
- government authorities (HMRC);
- the Information Commissioner
How we protect your dataWe ensure we have appropriate data sharing agreements in place before sharing your personal data.
We do not sell your personal data to third parties under any circumstances.
We also facilitate communication between individual alumna, but in doing so we do not release personal contact details without prior permission.
Any transfers of your data overseas (outside of the European Economic Area), for example IT systems hosted outside the EEA, are protected either by an 'adequacy decision' by the European Commission (declaring the recipient country as a 'safe' territory for personal data) or by standard contractual clauses adopted by the European Commission (which give obligations for the recipient to safeguard the data). Further information about the measures we use to protect data when being transferred internationally is available from our Privacy & Compliance Officer (whose contact details are set out below).
Your rightsYou have the right to:
- ask us for access to, or rectification or erasure of your data
- restrict processing (pending correction or deletion)
- object to communications or direct marketing
- ask for the transfer of your data electronically to a third party (data portability)
You have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns/
Further informationThe legal basis for processing your personal data for the interdependent purposes set out above is that it is necessary for the pursuit of our legitimate interests. We always handle your personal data securely and minimise its use, and there is no overriding prejudice to you by using your personal information for these purposes. In addition, there is no statutory or contractual requirement for you to provide us with any personal data.
The controller for your personal data is the Privacy & Compliance Officer and can be contacted at firstname.lastname@example.org. Our Privacy & Compliance Officer is responsible for monitoring compliance with relevant legislation in relation to the protection of personal data.
Please contact us at email@example.com if you have any concerns or questions about the above information or you wish to ask us not to process your personal data for particular purposes. Where you have specific requests relating to how we manage your data, we will endeavour to resolve these, but please note that there may be circumstances where we cannot comply with specific requests.
We will retain your data indefinitely in support of your lifelong relationship with the School or until you request us to do otherwise. We will publish on our website any changes we make to this data protection statement and notify you by other communication channels where appropriate.
Where you exercise your right to erasure, we will continue to maintain a core set of personal data (name, subject(s), matriculation and graduation details, unique School identification number and date of birth) to ensure we do not contact you inadvertently in future, and to maintain your academic record for archive purposes. We may also need to retain some financial records about you for statutory purposes (e.g. Gift Aid, anti-fraud and accounting matters).